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Privacy policy

Threadz and Kicks

Privacy Policy

Last updated: October 2025


1. Who We Are

We are Threadz and Kicks, a UK-based streetwear company. We design, sell, and ship clothing and Trainers. We are committed to protecting your privacy and your personal data.


2. The Information We Collect

We may collect:

• Contact details: name, email, phone number, shipping and billing address

• Order details: items purchased, payment info (processed securely by third-party providers)

• Marketing preferences: signup information for newsletters or drops

• Website usage data: cookies, analytics, and browsing behaviour


3. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Send updates, promotions, and product drops (if you opt in)

• Improve our website, products, and customer experience

• Meet legal, tax, and accounting obligations


4. Legal Bases for Processing

We process your data based on:

• Contract: to fulfil your orders

• Consent: for marketing emails or optional features

• Legitimate interests: running and improving our business

• Legal obligations: financial and compliance requirements


5. Sharing Your Information

We may share your information with:

• Payment processors (e.g., Stripe, PayPal)

• Delivery and courier services

• Website, marketing, or IT service providers

• Authorities if required by law

We do not sell your personal information.


6. Data Storage and Retention

We keep your data only for as long as necessary for orders, customer service, and legal requirements. Your data is stored securely.


7. Your Rights (UK GDPR)

You have the right to:

• Access the personal data we hold about you

• Request corrections or deletion

• Withdraw consent (e.g., unsubscribe from marketing)

• Object to processing or request limits

• Request your data be transferred to you

• Complain to the ICO (Information Commissioner’s Office)


8. Cookies & Tracking

Our website uses cookies and analytics tools to improve functionality and measure performance. You can manage cookie preferences in your browser.


9. Contact Us

For privacy questions or data requests, contact:

Email: [email protected] Whatsapp: +44 7516 998 336